Privacy Policy

Effective Date: December 20, 2024

Nivo Car Tech (“we,” “our,” or “us”) is committed to safeguarding your privacy while providing you with a seamless online shopping experience. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website, nivocartech.com, and services.

By accessing or using nivocartech.com, you agree to the practices described in this policy. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect information from you in several ways, including when you interact with our website, make a purchase, subscribe to our newsletter, or contact our customer service. The types of information we collect include:

Personal Identification Information

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information (e.g., credit/debit card details)

Non-Personal Identification Information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited on our website
  • Time spent on our website
  • Referring websites

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. Cookies are small text files that store information about your preferences, actions, and browsing behavior. You can manage or disable cookies through your browser settings, but please note that some website features may not function correctly if cookies are disabled.

2. How We Use Your Information

The personal information we collect is used for various purposes, including but not limited to:

Order Processing

  • To process and fulfill your orders, including shipping and payment transactions.
  • To send order confirmations, updates, and notifications regarding your purchase.

Customer Service

  • To respond to inquiries, concerns, and support requests.
  • To provide personalized assistance and ensure a smooth shopping experience.

Marketing and Communication

  • To send you promotional offers, newsletters, and updates about new products or services.
  • To tailor marketing campaigns based on your preferences and shopping behavior.

Website Improvement

  • To analyze user behavior and improve the functionality and content of our website.
  • To perform data analysis and improve user experience based on aggregated, non-personal data.

Security and Fraud Prevention

  • To protect our website from fraud and unauthorized access.
  • To verify transactions and ensure the security of your personal information.

3. How We Protect Your Information

We take the security of your personal data seriously and employ industry-standard security measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Encryption

We use Secure Sockets Layer (SSL) encryption technology to ensure that your personal information, including payment details, is securely transmitted over the internet.

Access Controls

Only authorized personnel have access to your personal data, and we ensure that they adhere to strict confidentiality agreements.

Regular Security Audits

We conduct regular security audits to identify potential vulnerabilities and take proactive measures to protect your information.

Despite these efforts, no data transmission over the internet can be completely secure. While we strive to protect your data, we cannot guarantee the absolute security of information transmitted to or from our website.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third-party partners and service providers who assist in operating our business or providing services to you, such as:

  • Payment processors to complete transactions securely.
  • Shipping carriers to deliver your orders.
  • Marketing partners who assist with promotional campaigns.
  • IT service providers for website maintenance and improvements.

We ensure that all third parties adhere to strict privacy standards and only use your data for the purposes for which it was provided.

Legal Compliance

We may also disclose your personal information to comply with legal obligations, such as responding to a subpoena, court order, or government request, or to protect our rights, property, and safety, as well as the safety of our customers or others.

5. Your Privacy Rights

You have certain rights regarding the information we collect and hold about you. These include:

Access to Your Information

You have the right to request access to the personal information we hold about you. You can contact us at any time to request a copy of your data.

Correction of Information

If you believe that any of your personal information is incorrect or incomplete, you have the right to request a correction. Please contact us to update or modify your data.

Data Deletion

You can request the deletion of your personal information from our records. Please note that we may need to retain certain information for legal or business purposes, such as order history for warranty purposes or financial transactions.

Opt-Out of Marketing Communications

You can choose to opt out of receiving marketing communications from us at any time. Simply follow the unsubscribe link in our emails or contact us directly to request removal from our mailing list.

Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer this data to another service provider, where applicable.

To exercise any of these rights, please contact us at info@nivocartech.com.

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated by Nivo Car Tech. These third parties have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external websites before providing them with any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete such information from our records.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes to this policy will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us at:

Nivo Car Tech
Street: 90 N Gamble St, Shelby, Ohio, 44875
Phone: (910) 686-4158
Email: info@nivocartech.com
Website: www.nivocartech.com