Sales Policy
Effective Date: December 20, 2024
Nivo Car Tech (“we,” “our,” or “us”) is committed to providing high-quality products and services to our customers. This Sales Policy outlines the terms under which we sell products through our website, nivocartech.com. By purchasing from our website, you agree to abide by the terms set forth in this policy.
Please read the following terms carefully before making a purchase. If you have any questions, do not hesitate to contact us.
1. Products and Availability
We strive to maintain an accurate inventory and provide up-to-date information regarding product availability. However, availability is subject to change due to high demand or stock fluctuations.
Product Descriptions
We make every effort to ensure that our product descriptions, prices, and images are accurate. However, errors in product descriptions, pricing, or stock may occur. In the case of an error in pricing or product availability, we will notify you as soon as possible. If an error has occurred, we reserve the right to correct any inaccuracies and adjust the price or availability accordingly.
Product Specifications
Product specifications, including size, color, material, and other details, are provided on the individual product pages. While we attempt to display all products accurately, colors and appearance may vary depending on your monitor settings or device. Nivo Car Tech is not responsible for any discrepancies that arise from such variations.
2. Order Process
When you place an order on our website, you will be guided through the following steps:
- Selecting Products: Browse our products and add items to your shopping cart.
- Review Order: Once you’ve finished shopping, you can review your order to ensure accuracy in quantities, colors, and other product details.
- Payment: We accept various forms of payment, including credit/debit cards, PayPal, and other approved methods.
- Order Confirmation: After your payment is processed, you will receive an order confirmation via email, including your order number and details of your purchase.
Payment Methods
We accept the following payment methods:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment gateways as available
We utilize secure payment processing systems to ensure that your payment information is kept safe and confidential.
3. Pricing and Payment
The prices for products listed on nivocartech.com are subject to change without notice. We reserve the right to modify our prices at any time. All prices are listed in US Dollars (USD), and taxes are applied as required by law based on your shipping address.
Sales Tax
Sales tax will be applied to your order based on the location of your shipping address. If applicable, the tax rate will be displayed during checkout.
Currency
All transactions are processed in US Dollars (USD). If you are purchasing from outside the United States, the exchange rate may apply depending on your payment provider.
4. Shipping and Delivery
We aim to process and ship your orders as quickly as possible. Once your order has been confirmed, it will be processed and shipped based on the delivery method you selected.
Shipping Methods and Costs
We offer a variety of shipping options for our customers, including standard, expedited, and express shipping. Shipping costs are calculated during checkout based on the size, weight, and destination of your order.
Order Processing Time
Orders are processed within 2-3 business days after receipt of payment. Please note that orders placed on weekends or holidays will be processed the following business day.
Shipping Timeframes
The shipping time for your order will depend on your chosen shipping method and the delivery address. Estimated delivery times are provided during checkout, and while we strive to meet these timelines, they are not guaranteed.
International Shipping
We offer international shipping to select countries. Shipping rates for international orders may vary depending on the destination. Please be aware that Nivo Car Tech is not responsible for customs duties, taxes, or import fees that may apply in your country.
5. Returns and Exchanges
We want you to be satisfied with your purchase. If for any reason you are not happy with your item, we accept returns and exchanges in accordance with our Refund and Returns Policy, available on our website.
Return Eligibility
Returns are accepted within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in a resalable condition. Please refer to our full Refund and Returns Policy for further details.
6. Cancellations
If you need to cancel an order, please contact our customer support team as soon as possible at info@nivocartech.com. If your order has already been processed and shipped, we cannot guarantee cancellation. However, you may return the item according to our Refund and Returns Policy.
7. Warranty
Nivo Car Tech provides warranties on certain products, which will be clearly stated on the product page or packaging. These warranties typically cover manufacturing defects and not damage caused by misuse, accident, or normal wear and tear.
Warranty Period
The length of the warranty varies depending on the product. Please refer to the specific product listing for warranty details.
Claiming a Warranty
If you believe your product is covered by our warranty, please contact our customer service team at info@nivocartech.com with your order number and a description of the issue. We will guide you through the process of returning the defective item for a replacement or refund.
8. Limitations of Liability
Nivo Car Tech is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid by the customer for the specific product in question.
Product Use
You agree to use our products in accordance with the product instructions and manufacturer guidelines. Nivo Car Tech is not liable for injuries or damages resulting from improper use.
9. Privacy and Security
We are committed to protecting your personal information. Your privacy is important to us, and our Privacy Policy outlines how we collect, use, and safeguard your personal data. By placing an order, you consent to our data practices as outlined in the Privacy Policy.
10. Governing Law
These Sales Policies are governed by and construed in accordance with the laws of the state of Ohio, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the courts of Shelby, Ohio.
11. Contact Us
If you have any questions or concerns regarding our Sales Policy, please contact us:
Nivo Car Tech
Street: 90 N Gamble St, Shelby, Ohio 44875
Phone: (910) 686-4158
Email: info@nivocartech.com
Website: www.nivocartech.com